OPM Online Appointment Manager

The OPM Online Appointment Manager (a.k.a Internet-based Appointment Manager) is a totally customizable, Web-based appointment scheduling and customer relationship management software. Our robust, full-featured program allows your customers to book their appointments themselves, instead of waiting while your booking agent flips through your paper appointment book. Your customers can access our user-friendly interface to quickly and easily book an available time that works for them. They can provide all necessary information and make a deposit, when necessary. Since the software is Web-based, local managers, area managers, owners, etc. can view each store's appointments for a given day, week, or month. In addition, the system provides the following features:

• Remarketing to past customers
• Managing the customer relationship with system-generated emails
• Sending appointment remindersReporting information important to your business
• Integrating with Point-of-Sale systems to track revenue, show rate, and average sale

The OPM Online Appointment Manager comes with an extensive array of configuration options. Some clients have used the program as a way to have a centralized booking office that schedules appointments for locations that are geographically dispersed, or to provide a means for management to monitor schedules. Using this system can increase staff utilization, since much of the scheduling can be done by the customers.